Privacy Policy

Last Updated: 5/30/2025

This Privacy Policy describes how AGM Realty Management LLC ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or interact with our website at www.agmrealtymgmt.com (the "Website") and our property management services.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect various types of information from and about users of our Website and services, including:

a. Personal Information You Provide to Us

This includes information that can be used to identify you personally. We collect this information when you:

List a property for management (as a landlord/property owner).
Create an account on our Website.
Contact us through forms, email, or phone.
Sign up for newsletters or updates.
Participate in surveys or promotions.

The types of personal information we may collect include:

Contact Information: Name, address, email address, phone number.
Identification Information: Date of birth, social security number (SSN), driver's license number, or other government-issued identification for background checks and identity verification.
Property Information: Details about properties you own or are interested in renting, including addresses, rental history, property features, and maintenance requests.
Tenant/Occupant Information: Information about co-applicants, occupants, and pets.
Communication Content: Records of your correspondence with us.

b. Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and your usage patterns, including:

Log Data: Your IP address, browser type, operating system, referring/exit pages, and dates/times of access.
Usage Data: Information about how you use our Website, such as the pages you view, the links you click, and the duration of your visit.
Device Information: Information about the device you use to access our Website, including hardware model, unique device identifiers, and mobile network information.

c. Information from Third Parties

We may receive information about you from third parties, such as:

Credit Bureaus and Background Check Providers: For tenant screening purposes.
Previous Landlords/References: To verify rental history.
Publicly Available Sources: To verify information you provide.

erences: To verify rental history.

Publicly Available Sources: To verify information you provide.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage Services:
- Processing background and credit checks.
- Facilitating lease agreements and renewals.
- Managing property maintenance requests and coordinating repairs.
- Communicating with landlords and tenants regarding property matters.
- Providing property owners with financial statements and reports.
To Communicate with You:
- Responding to your inquiries and requests.
- Sending important notices, updates, and administrative messages.
- Sending marketing and promotional communications (where permitted by law or with your consent).
To Improve Our Website and Services:
- Analyzing usage trends and preferences to enhance user experience.
- Developing new features and services.
- Troubleshooting and maintaining the security of our Website.
For Legal and Compliance Purposes:
- Complying with applicable laws, regulations, and legal processes (e.g., subpoenas, court orders).
- Protecting our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
- Detecting, preventing, and addressing fraud, security issues, or technical problems.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

With Landlords and Tenants: We share relevant personal information between landlords and tenants as necessary to facilitate the rental relationship (e.g., landlord contact details with tenants for emergencies, tenant application details with landlords for approval).
With Service Providers: We engage third-party service providers to perform functions on our behalf, such as:
- Background and credit checks.
- Maintenance and repair contractors.
- IT and cloud hosting services.
- Marketing and analytics services.
- These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing in connection with the services.
- Protect the personal safety of users of the services or the public.
- Protect against legal liability.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

Data Security, Retention and Your Rights

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal information, including the right to:

Access: Request a copy of the personal information we hold about you.
Correction/Rectification: Request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion/Erasure: Request that we delete your personal information, subject to certain exceptions.
Object to Processing: Object to the processing of your personal information in certain circumstances.
Data Portability: Request a copy of your personal information in a structured, commonly used, machine-readable format.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the "Contact Us" button. We may need to verify your identity before fulfilling your request.

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.